Machine Minds
Machine Minds - the minds behind the machines! This is the show where we dive deep into the intricate worlds of robotics, AI, and Hard Tech. In each episode, we bring you intimate conversations with the founders, investors, and trailblazers who are at the heart of these tech revolutions. We dig into their journeys, the challenges they've overcome, and the breakthroughs that are shaping our future. Join us as we explore how these machine minds are transforming the way we live, work, and understand our world.
Machine Minds
Episode 51 | Bringing emotionally intelligent machines to life | Manoj Bhatia
In this episode of the Machine Minds podcast, we sit down with Manoj Bathia, Vice President of Strategic Alliance at a pioneering company dedicated to enhancing strategic consulting, leadership, and partnership management. With a wealth of experience in the telecommunications sector, including notable projects with Behavioral Signal Technologies, ASC Technologies, and Luminoso Technologies, Manoj shares his journey and passion for technology.
Join us as Manoj delves into his early steps in the tech space, exploring the pivotal moments that ignited his interest in telecommunications and AI. He discusses his impactful roles, from leading alliances for voice recording compliance at ASC Technologies to advising on VoC analytics at Luminoso Technologies.
We'll explore the latest trends in the industry, including the integration of AI in customer engagement and the importance of emotional intelligence in communication. What sets Manoj's technologies apart in a crowded market? Tune in to discover how his team's innovative AI-driven solutions are transforming customer interactions and bridging the communication gap in the digital age.
00:00 Machine Minds Show Introduction
01:20 Manoj’s journey
02:36 The tech space
03:56 Key experiences
05:26 Behavioural signals
08:30 What led Manoj to join the company?
18:34 Interactions through different languages
25:57 Role responsibilities
30:35 Trends that will impact the industry
38:01 The future of behavioural signals
More about our guest
https://www.linkedin.com/in/manojbhatianc/
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